SAP Analytics Cloud Community

This is your platform to ask questions, post answers and share your experience with other customers and experts from SAP.

What is the added value of the SAC improvement request / influence program?

What is the added value for customers of the SAC improvement request / influence program?

And is the process actively followed?

FYI: Top 5 SAC improvement requests by nr. of customer votes:

1. Idea 144159 (Jul 2017) "Change source of story" -> 119 votes, status "Acknowledged"

2. Idea 202124 (Nov 2017) "Enable switch of datasources" -> 105 votes, status "Acknowledged"

5. Idea 200382 (Sep 2017) "Replacing datasource" -> 66 votes, status "Acknowledged"

Seems like 3 very similar ideas, that many customers want and need.

With status "Acknowledged" meaning: Improvement Request has been checked to make sure it is described clearly, is in the correct project and category, is within scope, and is not a duplicate.

Ideas in the "Acknowledged" status have not entered the Review cycle yet.


  • Hello Jef,

    to answer the question, yes that program is actively followed by the different teams at SAP and the ideas / votes on that site are actively followed by the SAP teams.


    Ingo Hilgefort, SAP

    February 26, 2020
  • Ok, thanks Ingo, but from the top 8 ideas (by votes), only 1 idea was moved to status "accepted" until today while these top ideas seem almost 3 to 4 years old and don't have any recent updates/replies to all the people/customers/partners that have voted for them.

    There are now about 300 ideas with +5 votes that have no status change yet. Of which most were created/updated in 2019 or further back.

    So it doesn't look to me that the process (as it is prescribed on the influence site) is exactly followed.

    March 29, 2020
  • This is one of the top voted ideas logged 4 years ago in 2016 as a very simple request...

    Undo & forward button

    Today it's still not clear if or when SAP will come with a solution.

    I don't see how the influence process works or adds value. Why would we bother logging ideas & voting if even the top items are not handled?

    June 21, 2020
Sign In or Register to comment.