What is the added value of the SAC improvement request / influence program?
What is the added value for customers of the SAC improvement request / influence program?
And is the process actively followed?
FYI: Top 5 SAC improvement requests by nr. of customer votes:
1. Idea 144159 (Jul 2017) "Change source of story" -> 119 votes, status "Acknowledged"
2. Idea 202124 (Nov 2017) "Enable switch of datasources" -> 105 votes, status "Acknowledged"
5. Idea 200382 (Sep 2017) "Replacing datasource" -> 66 votes, status "Acknowledged"
Seems like 3 very similar ideas, that many customers want and need.
With status "Acknowledged" meaning: Improvement Request has been checked to make sure it is described clearly, is in the correct project and category, is within scope, and is not a duplicate.
Ideas in the "Acknowledged" status have not entered the Review cycle yet.