DP Agent Troubleshooting Guide

Natasha PiraniNatasha Pirani Online Community ManagerVancouver, BC Canada admin

Hi all! Here is a link that will help with the set up of DP agent and the troubleshooting: https://github.com/SAP-samples/data-warehouse-cloud-content-beta 


  • edited December 2019

    I had an issue with a productive tenant, that did not occur with the beta tenant:

    When connecting to a DP agent, you have to whitelist its IP adress by opening a support ticket:

    Otherwise the DWC will refuse the connection to the local DP agent.

    For the beta tenant this was not necessary.

  • Hello Sven Knoepfler,

    I was trying to whitelist my IP adress by opening a support ticket, But at that that was asking me to select the System details(Of Course its mandatory).

    I don't know which system we need to select here.

    Can you please help me on this.

  • @Vaman Kumar I think I chose SAP Cloud Platform as I didn't see any SAP HANA Cloud services entry in the list. But even if you don't choose the right system your ticket will be routed to the right people if you enter a good description.

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